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Privacy policy

Updated July 17, 2019

Your privacy is critically important to us. It is Smart Media’s policy to respect your privacy regarding any information we may collect while operating our websites. You can contact Smart Media at any time by clicking 'Contact Us' on the website navigation and filling in the form provided.

Website Visitors

Like most website operators, Smart Media collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Smart Media’s purpose in collecting non-personally identifying information is to better understand how Smart Media’s visitors use its website. From time to time, Smart Media may release non-personally-identifying information in the aggregate, e.g. by publishing a report on trends in the usage of its website.

Smart Media also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Smart Media does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering of Personally-Identifying Information

Smart Media is the data controller for all Smart Media websites. Certain visitors to Smart Media’s websites choose to interact with Smart Media in ways that require Smart Media to gather personally-identifying information. The amount and type of information that Smart Media gathers depends on the nature of the interaction. Smart Media collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Smart Media.

We would usually collect your personal data to:

  • evaluate your registration or application for our services or events;
  • send you our publications providing you have consented to this;
  • personalise your repeat visits to our websites;
  • gather data for website analytics and improvements; and
  • comply with legal requirements as necessary.

We do not collect or process any data on: Race or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic or biometric data, health or mortality, or sex life or sexual orientation. Smart Media does not disclose personally-identifying information other than as described below, and we do not use personal information to make automated decisions. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Personal Data collected via our websites will be retained by us for as long as it is necessary (e.g. for as long as we have a relationship with the relevant individual). Once the period above has concluded, we will either permanently delete or destroy the relevant Personal Data, archive your Personal Data so that it is beyond use or ensure the relevant Personal Data is made anonymous.

As a user, at any time, you can request information on what personal information is being processed pertaining to you, why this information is being processed, who has access to this personal information about you, how this personal information is being used in automated decisions and what processes are using this information, and we will provide it free of charge. To request this information, simply click 'Contact Us' on the website navigation and fill in the form provided.

Aggregated Statistics

Smart Media may collect statistics about the behaviour of visitors to its websites. Smart Media may display this information publicly or provide it to others. However, Smart Media does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Smart Media discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Smart Media’s behalf or to provide services available at Smart Media’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Smart Media’s websites, you consent to the transfer of such information to them. Smart Media will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Smart Media discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Smart Media believes in good faith that disclosure is reasonably necessary to protect the property or rights of Smart Media, third parties or the public at large. If you have supplied your email address, Smart Media may occasionally send you an email to tell you about industry trends, solicit your feedback, or just keep you up to date with what’s going on with Smart Media. Smart Media takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Smart Media does not use cookies to identify and track visitors, their usage of Smart Media website, and their website access preferences.

Privacy Policy Changes

Although most changes are likely to be minor, Smart Media may change its Privacy Policy from time to time, and at Smart Media’s sole discretion. Smart Media encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.